Shy accountant Katie is working at a local newspaper when she takes over the advice column after the regular writer retires. Sifting through the letters, she finds one from a widower, who is unable to get over the death of his wife years earlier. They begin corresponding with each other and she soon finds herself falling in love with him. Romantic comedy, starring Kellie Martin and Jefferson Brown.

Katie, a shy newspaper accountant submits a reply to a "Dear Viola" letter to the editor that she works for, anonymously. She has a real knack for writing to people and getting to the heart of the matter. Soon, she takes over the newspaper's advice column and falls in love with one of her correspondents. The whole town becomes involved in the romantics.